Customer Experience Solutions

Bluewave develops and deploys software, hardware and business analytics solutions to deliver great customer journeys for customers, patients, citizens, and the staff serving them

Digital Signage

Digital signage provides you with screen [LCD,Plasma] communication solutions that allow you to schedule and playback high resolution graphics including videos, images, tabulated information, among others.
View More

Customer Feedback

Opinion Plus – An advanced feedback system that facilitates businesses to collect real-time information about customer opinions and service experiences.
View More

Self Service Kiosks

Our range of self-service kiosks gives your customers the choice and flexibility to carry out their transactions at any location more conveniently.
View More

Queue Management System

Bluewave’s turnkey enterprise solution is designed to help businesses manage service areas effectively, reduce waiting times & improve service efficiency.
View More

Bluewave International

We are committed to your excellence!

Bluetooth Marketing

We provide our clients with entail product promotion and information dissemination services through the use of bluetooth technology.

WI-FI Marketing

In this we do: Walk into our WI-FI enabled zones. Connect to our open WI-FI(no key). User opens browser and is redirected to a video/advert. Ads vary with type and location.

Document Management System

Our company has developed a document management system that is used to track and store electronic documents. It is usually also capable of keeping track of the different versions modified by different users (history tracking).

Digital Advertising: Bespoke Ad-space

Blue Ads: A digital advertising platform that taps into the middle-to-upper class bracket of clients in various high traffic locations across a very wide scope

Our Customers Witnessed

85%

Reduction in customer waiting times

60%

Reduction in operational cost

83%

Increase in customer satisfaction

95%

Increase in self service transactions

Talk to Us

Have questions about solutions? Our entire team specializes to ensure you’re receiving the best information possible. From basic questions to complex inquiries, we’re here to help!


info@bluewave.co.ke